What does the HubSpot Databox integration do?
It brings HubSpot data into Databox dashboards, one way. Databox has four HubSpot integrations: CRM for deals, companies and activities; Marketing for contacts, emails, pages, lists and workflows; Service for tickets; and Custom Objects. Each has ready-made metrics, and the Metric Builder creates custom ones from HubSpot properties, including custom properties.
Databox builds the app, which is certified in HubSpot's App Marketplace. This guide follows Databox's and HubSpot's documentation as of October 2026.
What do you need to connect HubSpot to Databox?
A Databox account and a HubSpot Super Admin, or a user with App Marketplace access, to approve the app with all requested permissions. Any HubSpot account can connect, but Databox says blog, email and landing page metrics need Professional or Enterprise, CRM data needs Sales access, and custom objects need HubSpot Enterprise. Connect each integration you need.
| Databox integration | Data | HubSpot needs |
|---|---|---|
| HubSpot CRM | Deals, companies, activities | User with Sales access |
| HubSpot Marketing | Contacts, emails, pages, lists, workflows | Professional or Enterprise for some metrics |
| HubSpot Service | Tickets | Service data in your account |
| HubSpot Custom Objects | Custom object records | HubSpot Enterprise |
How do you set up Databox with HubSpot, in order?
In Databox, add a connection for each HubSpot integration you need, choose your HubSpot account, review the permissions and connect. Start with the ready-made metrics, then build custom metrics for your own pipelines and properties. Agree metric definitions with the people who use the dashboard, and check a few numbers against HubSpot before sharing it.
- 01 ConnectSuper Admin approval
- 02 Pick metricsReady-made first
- 03 Custom metricsMetric Builder
- 04 Check numbersAgainst HubSpot
- 05 ShareWith owners
How fresh and how deep is HubSpot data in Databox?
Refresh speed depends on your Databox plan, HubSpot's API limits and account activity, and faster syncs are a paid add-on. Manual refreshes are limited each day. Databox says HubSpot Marketing history goes back up to six years, though All Time shows at most 36 months, and some custom metrics, such as on emails and workflows, have no history.
- Lists sync once a day, and have no data from before the list was created.
- Time zones: changing a data source's time zone loses its accumulated history.
- Blogs: only the latest 1,000 posts are included.
Dashboard numbers not matching HubSpot? Bring a dashboard to a free 30-minute call and we will check metric definitions and data.
What happens if you disconnect Databox?
Uninstalling the app in HubSpot stops new data syncing, and data already in Databox stays. Deleting the connection or data source in Databox permanently removes all data synced so far, including history that HubSpot itself may not keep in the same form, so export or screenshot anything important before deleting.
HubSpot Databox checklist
Key takeaway: Connect each Databox HubSpot integration you need with a Super Admin, check your HubSpot plan covers the metrics, set the time zone once, and confirm numbers against HubSpot before you share dashboards.
Frequently asked questions
What does the Databox HubSpot integration do?
It pulls HubSpot data into Databox dashboards. Databox has four separate HubSpot integrations, for CRM, Marketing, Service and Custom Objects, each with ready-made metrics, and a Metric Builder for custom metrics on deals, companies, contacts, emails, pages and workflows. Data flows one way, from HubSpot into Databox.
Which HubSpot plan do you need for Databox?
Any HubSpot account can connect, but some data depends on your plan. Databox's documentation said, when we checked in October 2026, that blog, email and landing page metrics need Professional or Enterprise, CRM data needs a user with Sales access, and custom objects need HubSpot Enterprise. A Super Admin should connect.
How often does Databox refresh HubSpot data?
It depends on your Databox plan and HubSpot's API limits, and Databox may slow refreshes for inactive accounts. Faster syncs are a paid add-on. Manual refreshes are limited to one dashboard refresh and three dataset refreshes per user per day, and HubSpot lists sync once a day.
How much historical HubSpot data does Databox pull?
Databox's metric library said HubSpot Marketing data goes back up to six years, but an All Time range returns at most 36 months, and plans can cap history further. Custom metrics on emails and workflows have no history, and changing a data source's time zone loses accumulated history.
What happens to Databox data if you disconnect HubSpot?
Uninstalling the app in HubSpot stops new data syncing, but data already in Databox stays. Deleting the connection or data source in Databox permanently removes the data already synced, so export anything you need first.
Sources
HubSpot documentation behind the feature and tier notes above, checked October 2026. HubSpot changes features and tiers often, so check your own portal too.
- Databox (HubSpot App Marketplace)
- Integrate HubSpot CRM with Databox
- Integrate HubSpot Marketing with Databox
- Integrate HubSpot Service with Databox
- Integrate HubSpot Custom Objects with Databox
- Data sync, storage and security in Databox
- Refresh your data (Databox)
- HubSpot metric library (Databox)
- Delete a data source (Databox)
- Choose a subscription plan (Databox)